*** We ship both within the U.S. and Internationally ***
Debido a la diaria fluctuación de las tasas de cambio, todos los precios están calculados en dolares de los Estados Unidos. Los costos de envío no incluyen ningún impuesto ni arancel del país al cual es enviado el producto.
***Any questions please contact us in english only.
For additional shipping information please contact us. We are available by phone Mon - Fri 9:00 AM to 7:00 PM ET (eastern standard time) and Sat 9:00 AM - 4:00 PM ET, at 1-239-566-9666. You can also send an e-mail to email@example.com and we'll get back to you as soon as possible.
Policies and Terms
· Please consult our Online Staff about the product availability and prices when ordering from this or any other online catalog. Pricing does not include shipping.
· Items marked with astrisk (*) may require prepayment by money order, check or credit card. These are special order items that we do not stock but are willing to order from our vendors at your request. These special order items are paid for in advance, non-returnable and non-refundable.
· We apologize for any discrepancies caused by typographical, clerical or printing errors and reserve the right to correct them. We are not obligated to sell items at mis-marked prices. We apologize and make every effort to avoid these errors.
· We are not obligated to carry any item that has been discontinued by a manufacturer. All items are subject to availability. As the manufacturers' product lines change, our product line changes also.
At time it is possible that a product can be on backorder through the manufacturer, we encourage our dealers to keep up with their stock, and contact other dealers if need be to get the product to the customer.
· For Returns purchased through online store: they must be returned through mail.
· A return form is not included. Be sure to include a copy of your invoice or packing slip, if available, and write the reason for each returned item. Freight must be paid by the customer. On each item returned for refund instead of exchange there will be a $10.00 restocking charge. There is no restocking charge on an exchange; only a reshipment fee of $5.00 applies. Items returned for exchange or refund must be returned within 14 days from receipt date in original and unused condition (unless defective). Excessive delay in returning an item may result in a 20% restocking fee.
· All items must be unused and in factory packaging
· United Parcel Service is generally the least expensive shipping method. DO NOT SEND ITEMS BACK TO US C.O.D. Our warehouse will not accept any C.O.D. shipments.
· These terms represent the policy of MoriniFrancoUSA.com and are current as of January 1, 2012.
· INTERNATIONAL CUSTOMERS: The following statement must be written on your invoice enclosed in the return package and on the Custom's Declaration on the outside of the package: U.S. GOODS BEING RETURNED FOR REPAIR OR EXCHANGE.
Return Policy on Package Deal Items
· Certain items are sold as a package deal. If you return any item from a package deal for a "refund" the items that you kept from the package revert to regular pricing and you will be refunded the remainder after all items from the original package are repriced to regular pricing rather than package deal pricing.
· We suggest that you exchange the item rather than have the item refunded in order to avoid the remainder of the items that you kept repriced.
· In the even that an item arrives damaged during transit, call us immediately at 239-566-9666. Keep all packaging materials and the original shipping carton. We will advise you of the procedure needed to be followed. DO NOT return item until instructed to do so
Morini Franco USA has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.morinifrancousa.com
When you place an order, we need your name, credit card number, e-mail address, billing address, shipping address and telephone number. We'll e-mail you order confirmation / shipping confirmation. In rare cases, we do contact customers by phone if there's a question about your order. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
Our site's registration form requires users to give us contact information (like their name and email address). We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
This site contains links to other sites. www.morinifrancousa.com is not responsible for the privacy practices or the content of such Web sites.
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Contacting the Web Site
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